The client's request
A dedicated project manager confirms the receipt within 15 minutes.
Before starting, we make sure that everything is clear, and we can deliver within specifications.
Time & cost assessment
Before starting, we send a quotation and wait for your confirmation.
Depending on document type and needed expertise, the dedicated project manager will pull-in all the needed translators, identify relevant glossaries and suggest the right CAT tools.
Study, research, translation
Once the project is cleared, the translator analyses the details (e.g. terminology requests), then proceeds to delivering the consistent translation that the client needs.
We assess the translation accuracy, make sure that all the specifications are followed-through, and that we deliver as requested.
We make sure that the layout is similar to original.
Delivery & invoicing
When the client confirms that everything we delivered is perfect, we proceed to invoicing.
We know that quality is a deal breaker, therefore we got our management system ISO certified since 2008, and recently refreshed to DIN EN ISO 9001:2015. For specific industries, where DIN EN ISO 17100 is a must, we are already standard-compliant and work towards certification within months.
We are proud members of professional associations across Europe and beyond:
American Translators Association
European Language Industry Association
European Union of Associations of Translation Companies
Eastern European TOP 20 Language Service Providers: as awarded by Common Sense Advisory in 2016, 2017.
Get In Touch
Let us know if there is something we can support you with